Notice on the Use of Artificial Intelligence at MMonter Studio
Last updated: October, 2025
At Mmonter Studio, a studio for Advanced Web Development and AI Agents, we use Artificial Intelligence (AI) to power our virtual agent, 'Monty', with whom you can interact on our website mmonter-studio.com and through WhatsApp.
1. You Are Interacting with an AI Agent
When you chat with 'Monty' on any of our channels, you are interacting with an advanced artificial intelligence agent, not a human. 'Monty' is designed to understand your questions, provide information about our services, and guide you through the quoting process in an efficient and 24/7 available manner.
2. Nature and Key Limitations of AI
It is essential that you understand the following limitations when interacting with 'Monty':
Information is Indicative, Not Binding
The responses, prices, quotes, and suggestions provided by 'Monty' are generated automatically and should be considered as indicative and non-binding information. They do not constitute a contractual offer, a promise of service, or professional advice (legal, financial, etc.).
Possibility of Errors
Although 'Monty' is designed to be accurate, like all AI, it can make mistakes, misinterpret questions, or generate incorrect information. All critical information should be validated in a subsequent conversation with a human representative.
Does Not Replace Human Judgment
'Monty' is a tool to facilitate first contact and qualification. It cannot replace the strategic consulting, judgment, and experience that a human specialist offers to define the complex details of your project.
3. Request for Human Contact
We believe in combining the efficiency of AI with the value of human contact. If at any time you prefer to speak with a person, or if your query is too complex for the agent, you can request it.
How to Request It
'Monty' is programmed to recognize phrases like 'I want to talk to a human' or 'I need help from a person'. Upon detecting this, it will offer you the option to schedule a call to ensure you receive the personalized attention you need.
4. Use of Data for Continuous Improvement
To improve the accuracy and performance of 'Monty', we analyze conversations in an aggregated and anonymous manner. This helps us train and refine our AI systems. The content of your conversations is handled in accordance with our Privacy Notice and is not used for any other purpose.
5. Contact
If you have any questions about how we use Artificial Intelligence in our services, do not hesitate to contact us at: hello@mmonter-studio.com